A Study Of The Impact Of Six Sigma Deployment On Firm Performance: A Case Study In A Small Scale Palm Oil Mill

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The case study is conducted in a small size oil palm mill with the objective to assess practicality of Six Sigma adoption in small and medium size organization. The motivations of this case study come from the observation made in a number of earlier studies. Currently there has been limited academic research that linked to Six Sigma deployment and its value to the organization.
The challenge in Six Sigma today is the adoption of Six Sigma program in the smaller and medium size companies (SME). There are many large Six Sigma companies that have begun to mandate Six Sigma to their supply base as a condition for doing future business.

Academic Work By MMU
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Additional information

Research Author

Tee Wee Huat


Abd. Halim B. Abd. Hamid

Research Location

Muar, Johor, Malaysia

Data Type


Sampling Size




Year Created



e-book, pdf


Multimedia University (MMU), a tertiary education institution set up through Universiti Telekom Sdn Bhd (UTSB), a wholly owned subsidiary of TM, fulfils the noblest of corporate social responsibilities – taking up the challenge of educating the next generation the nation’s leaders and knowledge workers. As the first private university in Malaysia, MMU developed the pioneer model for the successful establishment of private universities in the nation, paving the way for the growth of the private tertiary education sector. As the university at the heart of the MSC, MMU also serves as a catalyst for the development of the high tech ICT industry of the nation, parallel to the Silicon Valley-Stanford model in the United States.